Upon engaging with Trafford Ceylon (Pvt) Ltd’s (“Trafford Ceylon”, “our”, “we”) website, you (“user”, “you”) are expected to comprehend and adhere to the stipulated terms and conditions herein, in addition to our Privacy Policy and any other policies found on our website collectively known as “Terms”. Engaging, in this context, encompasses browsing, utilizing services, or purchasing products.

DELIVERY POLICY Our delivery boundaries are confined to locations accessible by our accredited delivery partners, including reputable firms like DHL. Any prices or special offers disclosed are applicable solely for deliveries facilitated by the aforementioned entities, excluding deliveries to A.P.O. and P.O. Box addresses. Should delivery attempts falter due to the recipient’s unavailability or provision of incorrect addresses, the courier partner holds the discretion to dispose of the package after three attempts, exempting Trafford Ceylon from liabilities, refunds, or obligations of reshipment.

ELECTRONIC COMMUNICATIONS By engaging electronically, you grant consent to receive reciprocated electronic communications. Such communication may transpire through emails, website notifications, or alternative electronic means, fulfilling any legal prerequisites akin to written communications.

INTELLECTUAL PROPERTY All content present, including but not limited to text, graphics, logos, and images, is the exclusive property of Trafford Ceylon or its content contributors, safeguarded by international copyright laws. Unauthorized use of any intellectual property, including framing techniques and meta tags bearing Trafford Ceylon’s name or trademarks, is strictly prohibited without our explicit written consent.

LICENSE AND ACCESS Upon your adherence to these Terms and settling of applicable fees, a limited, non-exclusive, non-transferable license is granted for personal, non-commercial access and use of our website, strictly for purchasing purposes. This license is void of allowances for reselling, data mining, or any unauthorized use without prior consent.

LIMITATION OF LIABILITY The website is provided “as is” without warranties or representations, explicit or implied. We disclaim liability for losses, damages, or expenses emerging from website access issues, data discrepancies, system failures, or unforeseeable events beyond our control.

INDEMNIFICATION You shall indemnify and exempt Trafford Ceylon from liabilities, losses, damages, or expenses, including reasonable attorney fees, ensuing from third-party claims due to your website usage or violation of these Terms.

YOUR ACCOUNT Account registration is necessitated for access to specific features. You bear responsibility for maintaining confidentiality and acknowledging activities under your account. Trafford Ceylon retains the right to alter, terminate, or refuse services at its sole discretion.

LIST OF THE COUNTRIES WE SHIP OUR PRODUCTS TO

• Denmark   (Update later)
• Djibouti
• Dominica
• Dominican Republic
• Ecuador
• Egypt
• El Salvador
• Equatorial Guinea
• Eritrea
• Estonia

USER GENERATED CONTENT Users may post reviews adhering to legal and ethical standards. Trafford Ceylon reserves the right to moderate user-generated content.

COPYRIGHT COMPLAINTS For copyright infringement claims, communicate with our team via [insert email], subjecting the email “Complaint”.

RISK OF LOSS Risk of loss transfers to you upon our delivery to the courier, relinquishing Trafford Ceylon’s liabilities thereafter.

RETURNS & CANCELLATIONS Once placed, orders cannot be returned or cancelled.

DAMAGED PRODUCTS Report damaged products within three days of receipt for potential replacements or refunds, determined at our discretion.

PRODUCT DESCRIPTIONS AND PRICING While accuracy is sought, we do not guarantee the precision of product descriptions and pricing. We reserve rectification rights over errors and adjustments.

TAXATION Customers are liable for applicable taxes. Discarded items due to unpaid duties are not Trafford Ceylon’s responsibility.

MODIFICATIONS We reserve the right to alter the website, policies, and Terms at any moment.

THIRD-PARTY LINKS Links to third-party websites are provided for convenience, with Trafford Ceylon assuming no responsibility for their content or practices.

PROMOTIONS Promotions may be subject to additional terms.

ORDER LIMITATIONS Quantity limitations on orders can be imposed at our discretion.

SHIPPING LOCATIONS Refer to our website for our extensive list of shipping destinations.

TERMINATION RIGHTS We reserve termination rights on user accounts or website access without notice.

DISPUTE RESOLUTION Disputes shall be arbitrated in Colombo, Sri Lanka, and governed by Sri Lankan laws.

GENERAL These Terms embody the full agreement between the user and Trafford Ceylon. Changes can be made to these Terms at any time, with continued use constituting agreement to the alterations. Non-compliance may result in service termination, with these terms being binding as per the law.